How to Fix the Crypto.com Withdrawal Failed Error?

Facing a Crypto.com withdrawal failed error can be stressful, especially when you’re trying to move your crypto funds quickly. This issue is more common than you might think, and it often happens due to minor mistakes or incomplete steps. You can usually fix the problem by checking a few simple things.

In this article, we’ll walk you through the most common reasons why a Crypto.com withdrawal failed and provide clear steps to fix it. Whether it’s an account verification issue, network congestion, or incorrect wallet address, we’ve you covered. Let’s get started!

Common Reasons for Crypto.com Withdrawal Failure

Understanding the root cause is the first step to solving any issue. Here are the main reasons why your Crypto.com withdrawal might be failing:

1. Incomplete KYC Verification

Reason:

If your account is not fully verified (KYC incomplete), Crypto.com may block all withdrawals for security purposes.

Solution:

• Go to the Crypto.com app settings and check your verification status.
• If it’s incomplete, submit the required identity documents (e.g., government-issued ID, selfie, proof of address).
• Wait for approval, which usually takes a few hours to 2 days. You won’t be able to withdraw until this is complete.

2. Insufficient Balance or Unaccounted Network Fees

Reason:

Sometimes your available balance doesn’t include the required network fee. If the amount you’re trying to withdraw doesn’t cover both the withdrawal and the fee, the transaction will fail.

Solution:

Before confirming your withdrawal, check the total cost, including the network fee. If needed, reduce the withdrawal amount slightly so it covers both. You can also check the fee from the withdrawal preview screen in the app.

3. Incorrect or Incomplete Wallet Address

Reason:

A wrong wallet address—or missing memo/tag for certain tokens (like XRP or XLM)—can trigger a Crypto.com withdrawal failed message.

Solution:

 Double-check the wallet address and ensure:

• It’s copied exactly from the receiving wallet.
• The correct network is selected (e.g., don’t use an ERC20 address for a BEP20 withdrawal).
• You include any required tag/memo for specific tokens.
  

For safety, always test with a small amount first.

4. Network Congestion or Maintenance

Reason:

High blockchain traffic or scheduled maintenance can delay or block your transaction.

Solution:

• Check Crypto.com’s status page or announcements to see if there’s an ongoing issue.
• If so, wait until the network congestion reduces or maintenance ends.
• If the token allows, try switching to another blockchain network (like using BEP20 instead of ERC20 for USDT).

5. The app is Outdated

Reason:

Using an outdated version of the Crypto.com app may lead to bugs and system errors, including withdrawal failures.

Solution:

Update your Crypto.com app through the App Store or Google Play. Make sure you’re using the latest version to avoid technical issues.

6. Previous Withdrawal is Still Pending or Rejected

Reason:

If you have a past withdrawal that’s still pending or was rejected, it could prevent new withdrawals from processing correctly.

Solution:

Check your transaction history under the “Accounts” tab in the app. If there’s a pending or failed withdrawal, wait until it clears before submitting a new request. You can also cancel the pending one if the option is available.

7. Internal Restrictions or Suspicious Activity Detected

Reason:

Crypto.com may block withdrawals temporarily if unusual activity is detected or if your account is flagged for review.

Solution:

In this case, contact the Crypto.com help team via live chat in the app. Provide any requested information or verification and follow their instructions to lift the restriction.

Related: How to withdraw crypto from crypto.com account?

How to Avoid Withdrawal Issues in the Future

• Always verify wallet addresses before confirming.
• Use a trusted and secure network.
• Double-check balances, especially during high network fees.
• Stay updated with app and system announcements.

Being careful with each step can prevent most withdrawal errors.

Final Thoughts

While the Crypto.com withdrawal failed error can be frustrating, it’s often easy to fix by double-checking your account verification, address details, and network fees. Following the above solutions step by step will help you complete your withdrawals safely and without delay.

Still stuck with a failed withdrawal? Contact us for instant help, we’re here to assist you every step of the way.